Country
USA
Domain
Healthcare
Project duration
2021-2022

Full-Cycle Custom Solution for a US Mental Health Platform 

Our client is a digital mental health company that provides a secure platform addressing mental health issues through peer support and a curated, clinically approved toolbox for measurable results. Their data-driven approach offers patients dashboards, mood trackers, and real-time insights to ensure users see objective improvements over time.

The company’s mission is to make mental health support both accessible and seamlessly integrated into daily life. By empowering communities with tools for mutual care, they help individuals—such as veterans with PTSD or domestic violence victims—integrate into society and find support within their environments.

To bring this vision to life, they approached us to build their digital ecosystem from scratch, including a website and iOS/Android mobile apps.

technology
Flutter
Python 
MySQL 
WordPress 
Azure 

Client’s brief

The client wanted us to:

  • Develop a website and mobile apps from the ground up.
  • Implement an Agile contact grouping system to help users organize their support networks effectively and robust messaging functionality, including group chats, one-on-one communication, and in-app notifications for seamless interactions.
  • Introduce features like personal mood tracking and database for clinical surveys.
  • Build a solution to white label their platform for clinics conducting clinical trials, enabling customization for specific use cases.
  • Enable data gathering for machine learning to analyze patient mental health.

Challenges

Unclear Vision
The client did not have a clear picture of how the platform should look or function. Anticipating frequent changes and additions to the initial architecture, our developers had to design a flexible solution that could adapt to evolving requirements.

UX/UI for Sensitive Demographics
The platform catered to vulnerable users with the need for empathy and careful psychological support. We had to prioritize a trigger-free design by avoiding overstimulating elements and sensitive wording while maintaining user-friendliness.

Solutions

Development from Scratch   
Development from Scratch   

We delivered a full-cycle software development process, covering discovery, MVP, and final release.

  • Built a WordPress-based website to serve as a marketing tool, integrating Python for backend logic.
  • Developed cross-platform mobile apps using Flutter for seamless iOS-to-Android portability.
Agile Feature Development   
Agile Feature Development   
  • Implemented an Agile contact grouping system within three weeks.
  • Added messaging, in-app notifications, and personal mood status tracking.
  • As the client’s roadmap evolved, new ideas and visions inspired the addition of features and a slight shift in direction. The initial logic of the application allowed for these changes, and we were able to meet the client’s needs quickly and cost-effectively.
White-Label Capabilities for Clinical Trials 
White-Label Capabilities for Clinical Trials 
  • Designed a questionnaire management console for clinics to create custom surveys.
  • Adapted clinic branding (logos and design) and released individualized apps in the App Store.
Data Gathering for Machine Learning
Data Gathering for Machine Learning

Enabled data collection to support machine learning analysis for mental health insights.

Results

THE CLIENT RECEIVED A COMPREHENSIVE DIGITAL ECOSYSTEM THAT INCLUDED:

  • A fully functional website and mobile apps tailored to their needs.
  • White-label solutions for clinics, enabling them to run customized mental health trials.
  • Flexible architecture that allowed rapid feature additions and cost-efficient scalability.

IMPACT:

  • Significant user growth in the first month (25%).
  • The application was highlighted by numerous media outlets for fighting mental health stigma around veterans and making mental support accessible.
  • In 2022, they were able to localize and translate the app to offer mental support to Ukrainians impacted by war.